Terms
of Service

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Service Agreement

By engaging with Brand99, you agree to these Terms of Service, which outline the mutual responsibilities and expectations between you and us. This ensures clarity, transparency, and accountability while we deliver branding, website, SEO, and design solutions tailored for UK local businesses. These terms govern all interactions and transactions effectively.

Client Responsibilities

Clients are required to provide accurate project details, timely feedback, and necessary materials to avoid delays. Effective communication ensures smooth project delivery. Non-compliance with agreed responsibilities may result in delayed timelines or additional costs. Brand99 is committed to working collaboratively with clients to achieve the best results for their business.

Payment Terms

Payments must be completed as per the agreed schedule. We accept secure online payment methods to make the process seamless. In cases of late payments, Brand99 reserves the right to halt services or apply late fees. Payments ensure project continuation and ownership transfer, reflecting our commitment to delivering high-quality outcomes.

Intellectual Property

Until full payment is received, Brand99 retains ownership of all designs, content, and creative work. Once payments are cleared, all rights to the final deliverables are transferred to the client. For partially completed projects, intellectual property remains with Brand99, and unauthorized use is prohibited.

Revisions and Edits

Projects include a limited number of revisions, as stated in the agreement. Additional edits requested outside the agreed scope will incur additional charges. Brand99 aims to ensure satisfaction while maintaining efficiency and adhering to project timelines. Clear communication during revisions ensures the final deliverable meets your expectations.

Service Limitations

While Brand99 strives to deliver flawless services, there may be limitations beyond our control, such as third-party delays or unforeseen technical issues. We commit to keeping clients informed and resolving issues promptly. Brand99’s liability is limited to the fees paid for the affected service.

Termination Policy

Either party may terminate the agreement by providing written notice. Upon termination, any completed work will be billed, and outstanding payments will be due immediately. Brand99 reserves the right to terminate services if terms are violated or payments are delayed, ensuring professionalism and project continuity.

Updates to Terms

Brand99 reserves the right to update these Terms of Service as necessary. Any changes will be communicated via our website, ensuring clients are informed. Continued use of our services implies agreement with updated terms. Clients are encouraged to review our terms periodically to stay updated on their responsibilities and rights.

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